Pearl River Vacations from $224

I wish there was a coffee maker in the room, also the TV was very small and angled away from the bed. It was super quiet, which was great, and very clean and warm.

No help when we arrived to unload the car. We had to unload and go to reception leaving th car unattended. We had to ask 3 times throughout the day to receive a water kettle. We only got it in the evening after we came back and called for a 3rd time. Shower pressure was a joke with only a trickle of water. This was our 3rd time stay at this hotel and were disappointed in what is otherwise an excellent hotel

Had a very nice view. Hotel very central and calm

I’m honestly tempted to gatekeep this place because it’s such a gem. I was pleasantly surprised by how much I enjoyed my stay. The room was clean, spacious by NYC standards, and had a nice mid-to-modern vibe. The staff was great — attentive, kind, and fast. I requested room service and it happened quickly, and when I realized I was missing something from the room, they brought it right up with no issues. The on-property restaurant was amazing (truly delicious), and the front-of-house team was warm and on point the whole time. Overall, I don’t have a single complaint. they are doing an incredible job with customer service. Kudos to the entire team.

We liked the hotel, but the ground floor restaurant has very limited menu items, and our sixth floor room was astonishingly noisy on the first night, as if there was a disco in the hallway directly outside. This noise continued until 2am, then stopped: seemingly, it was a party on the 16th floor in their skyline lounge and the noise was conducted down to our room through the giant pipes that seem to be functioning as support columns for the sixth floor. So, ten floors away from the action and yet it was still loud enough to feel as if we were right in the dance floor. The issue being… we actually had hoped to get a bit more sleep.